BACKGROUND

At Kumar Pain Management Ltd, we believe in being honest and open about how we collect and use data related to you. In the spirit of this transparency, this policy provides detailed information about how and when we use cookies. This cookie policy applies to any Kumar Pain Management Ltd product or service that links to this policy or incorporates it by reference.

1. Information About Us

Kumar Pain Management Ltd

A private limited company delivering healthcare service registered in Scotland under company number SC 386213.

Registered address: 346, Queens Road, Aberdeen, Scotland.

Email address: [email protected]

We offer online telehealth services enabling you to report health history, track the progress of your health and engage healthcare professionals (“Healthcare Professionals”) to obtain medical and healthcare services (“Services”).

2. What Does This Notice Cover?

This provides detailed information about how we collect and use cookies. Yes. We use cookies and other technologies to ensure everyone who uses a Kumar Pain Management Ltd product has the best possible experience. Cookies also help us keep your account safe. By continuing to visit or use our services, you are agreeing to the use of cookies and similar technologies for the purposes we describe in this policy.

3. What is a cookie?

A cookie is a small file placed onto your device that enables Kumar Pain Management Ltd features and functionality. For example, cookies enable us to identify your device, secure your access to our sites generally, and even help us know if someone attempts to access your account from a different device.

Controlling cookies
Most browsers allow you to control cookies through their ‘settings’ preferences. However, if you limit the ability of websites to set cookies, you may worsen your overall user experience, since it will no longer be personalised to you. It may also stop you from saving customised settings like login information.

4. What are cookies used for?

Cookies can be used to recognise you when you visit our site, remember your preferences, and give you a personalised experience that’s in line with your settings. Cookies also make your interactions with us faster and more secure.

5. When does Kumar Pain Management Ltd place cookies?

We use cookies on our sites (such as www.painc.co.uk) and mobile applications. Any browser visiting these sites will receive cookies from us.

6. What types of cookies does Kumar Pain Management Ltd use?

We use two types: persistent cookies and session cookies. A persistent cookie helps us recognise you as an existing user, so it’s easier to return or interact with our services without signing in again. After you sign in, a persistent cookie stays in your browser and will be read by Kumar Pain Management Ltd when you return to one of our sites or a partner site that uses our services. Session cookies only last for as long as the session (usually the current visit to a website or a browser session).

7. What third-party cookies does Kumar Pain Management Ltd use?

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site. Please note that the names of cookies, pixels and other technologies may change over time.

• This site uses Google Analytics which is one of the most widespread and trusted analytics solutions on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

For more information on Google Analytics cookies, see the official Google Analytics page.

• As we sell products it's important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.

Cookie Name & Cookie Purpose

_painc-ga-collect: This cookie is used to send data to Google Analytics about the visitor's device and behaviour.
_painc-client-session: Registers a unique ID that is used to generate statistical data on how the visitor uses the website
_painc-vuid: Registers a unique ID that is used to generate statistical data on how the visitor uses the website
_painc-gid: Registers a unique ID that is used to generate statistical data on how the visitor uses the website
_painc-gat: Used by Google Analytics to throttle request rate
_painc-ga: Registers a unique ID that is used to generate statistical data on how the visitor uses the website
_painc_healthcare_public_session: Registers a unique ID that is used to generate statistical data on how the visitor uses the website

8. How Do I Contact You?

To contact us, please use the following details:

Email address: [email protected]

Telephone number: 01224 315475

Postal Address: 346, Queens Road, Aberdeen Scotland.

9. Changes to this Notice

We may change this Cookie Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.

Any changes will be made available in the via the cookie policy link within the app. This Cookie Notice was last updated on 21^st December 2021.